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A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support？（）A、collect all support dataB、implement a curr

题目

A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support？（）

  • A、collect all support data
  • B、implement a current backup
  • C、update all firmware levels
  • D、shut down the storage system
相似考题

1.听力原文：If a customer informs his bank that a draft which has been issued to him has been lost, the drawee bank should be noticed immediately.(8)A．The customer should first notify the drawee bank of the loss of his draft.B．The customer should first notify the drawer bank of the loss of his draft.C．The customer should first notify the remitting bank of the loss of his draft.D．The customer should first notify the collecting bank of the loss of his draft.

2.The most important customer a technician has is:（）A、the customer standing right in front of them.B、the customer who owes the company the most money.C、the customer calling on the phone.D、the customer they have an appointment with in an hour.

3.The customer has recently installed a pSeries p5-570 with EMC attached disk storage.  After installation， the customer complained that the disk access appeared to be too slow.  How should the pSeries technical specialist best assist the customer？（）A、Recommend the customer call EMC.B、Recommend the customer call IBM hardware support.C、Recommend the customer contact SupportLine.D、Recommend the customer re-creates the volume groups.

4.The most important customer a technician has is:()A. the customer standing right in front of them.B. the customer who owes the company the most money.C. the customer calling on the phone.D. the customer they have an appointment with in an hour.

更多“A customer has ”相关问题

  • 第1题：

    A company needs additional storage for a block I/O based database application. The application has low I/O bandwidth requirements across the campus. The customer has a TCP/IP infrastructure and is interested in low-cost products that are compatible with its environment. Which technology is most appropriate for this customer?（）

    • A、SAN
    • B、FCoE
    • C、FCIP
    • D、iSCSI

    正确答案:D

  • 第2题：

    A customer has a failing HBA adapter and needs to identify the location of the adapter.  Which of the following AIX commands should the specialist recommend the customer review？（）

    • A、rmdev
    • B、chdev
    • C、drslot
    • D、cfgmgr

    正确答案:C

  • 第3题：

    A customer has two sites located 500 kilometers apart. The customer has both a high-speedInternet link and dark fiber between the sites. The customer wants to utilize storage resources ateither site leveraging replication for disaster recovery implementations. The customer wants to linkthese two sites together. Which option provides the highest performance and is most reliable？（）

    • A、iFCP router
    • B、FCIP router
    • C、DWDM and CWDM
    • D、LC multi-mode 50 micron fiber

    正确答案:C

  • 第4题：

    A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them.  Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）

    • A、The technical support specialist has completed a UNIX course at college.
    • B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.
    • C、The technical support specialist’s company sells $3M of UNIX computer systems every year.
    • D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.

    正确答案:B

  • 第5题：

    A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）

    • A、A solution sizing questionnaire
    • B、Verify the customer has the proper racks
    • C、A Technical Delivery Assessment
    • D、Verify the customer has enough cooling in the computer room

    正确答案:C

  • 第6题：

    Which of the following customer environments is addressed by IBM System Storage N series gateways?（）

    • A、 a customer with CIFS, NFS and GPFS requirements 
    • B、 a customer wanting to natively implement Easy Tier 
    • C、 a customer who has large block sequential write requirements 
    • D、 a customer who needs to consolidate multiple storage controllers under one managementinterface 

    正确答案:D

  • 第7题：

    A customer has a WebTrade application that initially uses the embedded LDAP to authenticate users. To enhance security, the customer decides to use OAM to authenticate some of the users against an external LDAP store. For this to work, a customer configured an OAMAuthenticator, but was not sure what to select for the Control Flag. What Control Flag should the customer choose?（） 

    • A、OPTIONAL
    • B、REQUISITE
    • C、REQUIRED
    • D、SUFFICIENT
    • E、MANDATORY

    正确答案:C

  • 第8题：

    单选题
    A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take？（）
    A

    Contact the IBM FTSS to replace the drive

    B

    Contact the IBM CSR or SSR to replace the drive

    C

    Order a replacement drive

    D

    Contact IBM Service


    正确答案： D
    解析： 暂无解析

  • 第9题：

    单选题
    Which of the following customer environments is addressed by IBM System Storage N series gateways?（）
    A

     a customer with CIFS, NFS and GPFS requirements 

    B

     a customer wanting to natively implement Easy Tier 

    C

     a customer who has large block sequential write requirements 

    D

     a customer who needs to consolidate multiple storage controllers under one managementinterface 


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    A customer has a WebTrade application that initially uses the embedded LDAP to authenticate users. To enhance security, the customer decides to use OAM to authenticate some of the users against an external LDAP store. For this to work, a customer configured an OAMAuthenticator, but was not sure what to select for the Control Flag. What Control Flag should the customer choose?（）
    A

    OPTIONAL

    B

    REQUISITE

    C

    REQUIRED

    D

    SUFFICIENT

    E

    MANDATORY


    正确答案： B
    解析： 暂无解析

  • 第11题：

    单选题
    A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）
    A

    A solution sizing questionnaire

    B

    Verify the customer has the proper racks

    C

    A Technical Delivery Assessment

    D

    Verify the customer has enough cooling in the computer room


    正确答案： A
    解析： 暂无解析

  • 第12题：

    单选题
    A customer wants to know what version of DirectX the current workstation has installed. Which of the following command line tools would the customer use?（）
    A

    edit

    B

    systeminfo

    C

    gpedit.msc

    D

    dxdiag


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A prospective customer has a SCSI installed. The new project requires a large high performance storage and tape network . The customer does not appear to understand the terminology and options of the fiber channel components of the solution. Further discussion confirms that the customers only has cursory knowledge of fiber channel and is not currently prepared to for the installation. What steps should be taken to make sure customer is satisfied with the solution？ （）

    • A、Suggest a cloud network
    • B、Direct the customer to redbooks and white papers on FC technologies
    • C、Work with business partner to include Lab Service engagement to setup FC environment and perform knowledge transfer
    • D、Switch project to iSCSI

    正确答案:C

  • 第14题：

    Machine policy templates can be assigned based on certain attributes of a machine. A customer  organizes their machines based on the following requirements：   The machines are all placed in specific Organizational Units in the Active Directory.   The customer has Citrix Servers， and they have a specific naming convention meant only for their Citrix Servers. The customer has DHCP enabled for all the client machines.   The customer has made it clear that they should not need to change anything in the existing infrastructure. Given these requirements， which single assignment attribute would be chosen for assigning machine policy templates？（）

    • A、Hostnames
    • B、IP Addresses
    • C、Machine Group Tag
    • D、Active Directory Groups

    正确答案:C

  • 第15题：

    What is the main reason for doing a Solutions Assurance Review with the customer？ （）

    • A、To revalidate the total solution
    • B、To overcome objections to the solution
    • C、To review the pricing with the customer
    • D、To ensure the customer has the correct applications

    正确答案:A

  • 第16题：

    A solution provider has proposed a pSeries solution to a new customer.  The solution is complex with a number of technologies that are new to the customer. They have a tight timeline for implementation.  The solution provider has not been able to get a clear understanding as to how the customer will backup the system.  What would be the most appropriate action to address the risks with this solution？（）

    • A、Sell Sysback
    • B、Conduct a SAR
    • C、Sell Supportline
    • D、Provide a project timeline

    正确答案:B

  • 第17题：

    A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）

    • A、The customer used their IBM Customer Number
    • B、The customer has activated their base warranty
    • C、The customer purchased Remote Technical Support Servicepac
    • D、The customer escalated the issue to the Duty Manager

    正确答案:C

  • 第18题：

    An opportunity has been successfully won by a Business Partner in collaboration with IBM. Whohas responsibility for conducting the TDA process?（）

    • A、the customer alone 
    • B、the Business Partner 
    • C、IBM and the customer 
    • D、the Business Partner and IBM jointly

    正确答案:B

  • 第19题：

    单选题
    An IBM Business Partner has sold a DS5020 and new IBM SAN switches to replace a customer EMC storage infrastructure. The customer dissatisfaction has arisen during the installation because according to the DS5020 interoperability matrix， two HP Proliant servers running Exchange have FC HBAs that are not supported. Which of the following is the most probable cause of the customer dissatisfaction（）
    A

    The EMC storage specialist has not participated in the TDA meeting

    B

    The FC HBAs are 4 Gbps technology

    C

    The Technical and Delivery Assessment review actions were not executed

    D

    The customer should have checked that the HBAs are supported according to the HP storage interoperability matrix


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    What is the main reason for doing a Solutions Assurance Review with the customer？ （）
    A

    To revalidate the total solution

    B

    To overcome objections to the solution

    C

    To review the pricing with the customer

    D

    To ensure the customer has the correct applications


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers.  The pSeries technical specialist has received a call to say that the existing HMC （7315） cannot connect to the new server.  How can the specialist help the customer？（）
    A

    Explain to the customer that they need an additional HMC for the POWER5 system.

    B

    Obtain a PO from the customer to purchase additional serial connections to the HMC.

    C

    Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.

    D

    Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.


    正确答案： D
    解析： 暂无解析

  • 第22题：

    单选题
    A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）
    A

    The customer used their IBM Customer Number

    B

    The customer has activated their base warranty

    C

    The customer purchased Remote Technical Support Servicepac

    D

    The customer escalated the issue to the Duty Manager


    正确答案： C
    解析： 暂无解析

  • 第23题：

    单选题
    The most important customer a technician has is:（）
    A

    the customer standing right in front of them.

    B

    the customer who owes the company the most money.

    C

    the customer calling on the phone.

    D

    the customer they have an appointment with in an hour.


    正确答案： A
    解析： 暂无解析

  • 第24题：

    单选题
    Megatronix has conducted a new customer ______ survey.
    A

    satisfied

    B

    satisfaction

    C

    satisfying

    D

    satisfactory


    正确答案： D
    解析：
    句意：Megatronix做了一次新的顾客满意度调查。此处意为“满意”，空格处与前后的名词构成复合名词customer satisfaction survey，意为“顾客满意度调查”。填入形容词与句意不符。conduct进行；做；处理。satisfaction满意。satisfied满意的，满足的。satisfactory令人满意的。

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