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Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator per
题目
Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）
- A、Determine what has changed
- B、Test a solution.
- C、Establish the most probable cause
- D、Escalate the problem to the right section
相似考题
更多“Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perf”相关问题
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第1题：
A client is having problems connecting remotely after replacing a router. An administrator has justcreated an action plan.Which of the following is the NEXT step the administrator should perform to resolve this issue?（）
A. Implement and test the solution.
B. Determine if escalation is necessary.
C. Identify the affected areas of the network.
D. Identify the results and effects of the solution
参考答案：A
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第2题：
Several users from the same location are reporting problems accessing the intranet server. Anadministrator has verified that no other remote areas are having issues connecting to the sameserver.Which of the following steps should the administrator perform NEXT?（）
A. Determine what has changed
B. Test a solution.
C. Establish the most probable cause
D. Escalate the problem to the right section
参考答案：A
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第3题：
Web users are reporting issues downloading various types of media. Which of the following shouldthe administrator do FIRST?（）
- A、Find out what has recently changed on the network
- B、Create an action plan and solution identifying potential effects.
- C、Continue to gather information and see what other problems may exist.
- D、Determine the most probable cause.
正确答案:C -
第4题：
An administrator has removed a SATA hard drive from a failed server. Which of the following adapters would MOST likely be used by the administrator to transfer files from the drive to a laptop？（）
- A、SATA to SCSI
- B、SATA to HBA
- C、SATA to USB
- D、SATA to SAS
正确答案:C -
第5题：
An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take？（）
- A、 Implement preventative measures.
- B、 Close the issue.
- C、 Document the outcome.
- D、 Question other users to make sure they are not having the same issue.
正确答案:C -
第6题：
An administrator has set up a company’s intranet server.Users should be able to access it but nousers are able to.The administrator verifies that the website is accessible by IP address.Which of the following should the administrator look at FIRST to resolve the issue？（）
- A、WINS server
- B、DNS server
- C、Lmhosts file
- D、DHCP cache
正确答案:B -
第7题：
An administrator replaces the network card in a web server. After replacing the network card some users can access the server but others cannot. Which of the following is the FIRST thing the administrator should check？（）
- A、 Default gateway
- B、 The ports on the switch
- C、 Port security on the servers switch port
- D、 Ethernet cable
正确答案:A -
第8题：
An administrator replaces the network card in a web server. After replacing the network card some users can access the server but others cannot. Which of the following is the FIRST thing the administrator should check?（）
- A、Default gateway
- B、The ports on the switch
- C、Port security on the server's switch port
- D、Ethernet cable
正确答案:A -
第9题：
The administrator has just installed a new memory module into the server. Now， the server is not showing the new memory. Which of the following should the administrator perform FIRST？（）
- A、System reboot
- B、Reseat the memory
- C、Install the latest firmware
- D、Install the latest driver
正确答案:B -
第10题：
Multiple users call from the same location saying that they have no network connectivity. The administrator is unable to ping the main switch at that IDF. Which of the following configuration management documents would the administrator MOST likely consult to troubleshoot the issue?（）
- A、Baseline configuration
- B、Security policy
- C、Performance and transaction logs
- D、Physical network diagram
正确答案:D -
第11题：
Users are reporting that they are still experiencing network issues even though a fix was recentlyapplied. Which of the following troubleshooting methodology steps is the administrator using?（）
- A、Escalating the problem
- B、Testing the solution and identifying the effects
- C、Continuing to gather information about the same symptoms
- D、Documenting the solution and the entire process
正确答案:B -
第12题：
单选题An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next？（）AIdentify necessary operating system updates
BImplement the change
CDocument the change
DSchedule system down time
正确答案： A解析： 暂无解析 -
第13题：
An administrator needs to diagnose problems with a WINS server. Which of the following toolsshould be used?()A.nslookup
B. nbtstat
C. dig
D. netstat
参考答案：B
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第14题：
An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next？（）
- A、 Identify necessary operating system updates
- B、 Implement the change
- C、 Document the change
- D、 Schedule system down time
正确答案:D -
第15题：
An administrator needs to diagnose problems with a WINS server. Which of the following toolsshould be used?（）
- A、nslookup
- B、nbtstat
- C、dig
- D、netstat
正确答案:B -
第16题：
Several remote sales employees， who have come into the office this week， report that they are unable to get on the Internet， but no other users have reported similar issues. The help desk hasescalated the issue and the case notes state that the users have IP addresses that begin with 169. Which of the following should the system administrator check FIRST？（）
- A、DHCP server
- B、Network switches
- C、DNS server
- D、Core router
正确答案:A -
第17题：
An administrator does not have console access to a Windows Server. Which of the following command line utilities should the administrator use to reboot the system remotely？（）
- A、reboot
- B、pkill
- C、shutdown
- D、kill
正确答案:C -
第18题：
An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）
- A、Implement preventative measures.
- B、Close the issue.
- C、Document the outcome.
- D、Question other users to make sure they are not having the same issue
正确答案:C -
第19题：
The staff is not able to access a database server. The server has an ’Operating System not found’error and is set to boot from a fiber channel SAN. All other database servers are set to boot from the SAN and access the same switch and data as this database server. Which of the following is the MOST likely cause of the problem？（）
- A、The SAN is offline
- B、Fiber channel switch
- C、Multiple failed drives in the SAN
- D、HBA
正确答案:D -
第20题：
An environment has a DC server and an Exchange server. The administrator needs to install apatch and restart both servers while minimizing downtime. Which of the following is the BEST way torestart the servers？（）
- A、 Restart both servers at the same time so the servers are down at the same time.
- B、 DC server first， then the Exchange server second.
- C、 The order in which the servers are restarted does not matter.
- D、 Exchange server first， then the DC server second.
正确答案:B -
第21题：
An administrator is experiencing availability issues on a Linux server. The administrator decides tocheck the server for an IP address conflict on the server. Which of the following commands should the administrator use?（）
- A、traceroute
- B、tracert
- C、ifconfig
- D、ipconfig
正确答案:C -
第22题：
Users are reporting problems connecting to servers in the remote company.com domain. The administrator suspects this to be a DNS problem. Which of the following commands would the administrator run to identify the DNS server of the remote company.com?（）
- A、dig company.com ns
- B、ipconfig/all
- C、ifconfig-a
- D、dig company.com mx
正确答案:A -
第23题：
单选题An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take？（）AImplement preventative measures.
BClose the issue.
CDocument the outcome.
DQuestion other users to make sure they are not having the same issue.
正确答案： C解析： 暂无解析