A user reports that it takes a long time to boot up in Windows XP and that there are a lot of icons appearing in the right lower side of the Task Bar. Which of the following tools can be used to minimize startup time? ()
第1题:
A user reports they cannot access the network share folder, the users workstation is configured to use automatic IP. When the administrator checks the IP address the response returns as 169.254.0.5. Which of the following should the administrator verify?()
第2题:
A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?()
第3题:
A user reports their system is displaying an error message ‘NTLDR is missing’. Which of the following is the MOST likely cause for this error?()
第4题:
A user reports being occasionally disconnected from the server. Which of the following tools couldthe technician use to determine if it is the client or the server that is dropping the connection?()
第5题:
A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?()
第6题:
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST?()
第7题:
You have an Exchange organization.All servers in the organization have Exchange Server 2010 Service Pack 1 (SP1) installed. All users have Windows Mobile 6.5 devices that connect to the organization by using Exchange ActiveSync. A user named User1 reports that she lost her device and successfully performed a remote wipe of the device. User1 later reports that she located her device. User1 configures the device to connect to Exchange ActiveSync and discovers that the connection fails. You need to ensure that User1 can connect her device by using Exchange ActiveSync. What should you do?()
第8题:
Instruct the user to perform a hardware reset of the device.
You should perform a Set-ActiveSyncDeviceAccessRule
Instruct the user to change her password
Make the shell command Clear-ActiveSyncDevice -Identity User1
第9题:
Native resolution
Color depth
Minimum brightness
Maximum brightness
第10题:
Instruct User2 to add a delegate
Instruct User2 to send a signed e-mail message to User1.
Instruct User1 to send a signed e-mail message to User2.
Instruct User1 to modify the sensitivity settings of the e-mail message
第11题:
Run the CHKDSK utility
Run the disk defragmenter utility
Increase the capacity on the system volume
Convert to a dynamic drive on the system
第12题:
A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access?()
第13题:
A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?()
第14题:
A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?()
第15题:
A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?()
第16题:
A user reports that the wireless network is slow and is able to see and access shared folders that are unknown to the user. Which of the following is the cause of the problem?()
第17题:
ou share a computer with other users. You need to ensure that all application and device driver failure reports for this computer are submitted to Microsoft Problem Reports and Solutions. What should you do?()
第18题:
The user has not registered the copy of Windows.
The user has not applied at least Service Pack 1 to their system.
The user does not know what site to access for the updates.
The user needs to flush the DNS cache.
第19题:
Power supply
DVD-RW
Blu-Ray drive
Motherboard
第20题:
The file associations were not returned after the software was uninstalled.
The user is not opening the files correctly.
The uninstalled software has corrupted all the audio files on the computer.
The sound card is not properly configured.
第21题:
The VLAN is misconfigured
The user has an improperly configured NIC
The DHCP server is down
The DNS server is down
第22题:
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Resource consumption
A trojan infection
Unremoved viruses