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单选题A technician is sent out to a client’s office to solve an issue involving a machine which has numerous Windows XP service failures upon startup. Which of the following would be the FIRST place to check for information on this?()A Event ViewerB MSCONFIG

题目
单选题
A technician is sent out to a client’s office to solve an issue involving a machine which has numerous Windows XP service failures upon startup. Which of the following would be the FIRST place to check for information on this?()
A

Event Viewer

B

MSCONFIG

C

Services MMC

D

Group Policy Editor


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  • 第1题:

    A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()

    A. Perform an antivirus program scan

    B. Boot the machine into Safe Mode

    C. Remove the machine from the network

    D. Check for system security patches


    参考答案:C

  • 第2题:

    A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()

    • A、Perform an antivirus program scan
    • B、Boot the machine into Safe Mode
    • C、Remove the machine from the network
    • D、Check for system security patches

    正确答案:C

  • 第3题:

    A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?()

    • A、Windows Firewall settings
    • B、DHCP settings
    • C、Disable HomeGroup
    • D、Wireless on/off switch

    正确答案:D

  • 第4题:

    After receiving a message at startup stating that ‘One or more services failed to load at startup’,which of the following Windows utilities would a technician use to diagnose the issue?()

    • A、Event Viewer
    • B、System Information
    • C、Scandisk
    • D、Dr. Watson

    正确答案:A

  • 第5题:

    Which of the following utilities would a technician use to prevent a service from starting duringsystem startup?()

    • A、Event Viewer
    • B、System File Checker
    • C、MSCONFIG
    • D、Task Manager

    正确答案:C

  • 第6题:

    A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?()

    • A、Run a System Restore
    • B、Check Device Manager
    • C、Check the Event Logs
    • D、Check the System Information

    正确答案:C

  • 第7题:

    Which of the following below would BEST optimize Windows XP startup?()

    • A、Remove any unnecessary applications that start with Windows.
    • B、Remove device drivers for unused peripherals.
    • C、Disable the computer’s memory check in BIOS.
    • D、Configure ScanDisk to run at startup.

    正确答案:A

  • 第8题:

    单选题
    A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?()
    A

    Windows Firewall settings

    B

    DHCP settings

    C

    Disable HomeGroup

    D

    Wireless on/off switch


    正确答案: C
    解析: 暂无解析

  • 第9题:

    单选题
    Which of the following below would BEST optimize Windows XP startup?()
    A

    Remove any unnecessary applications that start with Windows.

    B

    Remove device drivers for unused peripherals.

    C

    Disable the computer’s memory check in BIOS.

    D

    Configure ScanDisk to run at startup.


    正确答案: C
    解析: 暂无解析

  • 第10题:

    单选题
    A Windows server’s backup jobs keep failing with an error message stating that the source drive is not available. After reviewing the logs, which of the following should a technician do FIRST to troubleshoot this issue?()
    A

    Verify the backup media has enough storage space for the backup job

    B

    Verify the volume shadow copy service is running

    C

    Close all terminal services sessions on the server

    D

    Reboot the Windows server and re-run the backup job


    正确答案: B
    解析: 暂无解析

  • 第11题:

    单选题
    A technician is troubleshooting a workstation that has the wrong time information. All workstations should be pointing to a central NTP server. Which of the following locations would the technician check to investigate error messages related to this issue?()
    A

    IIS log

    B

    Application log

    C

    System log

    D

    Security log


    正确答案: D
    解析: 暂无解析

  • 第12题:

    单选题
    A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor, which of the following is the BEST course of action in this situation?()
    A

    Tell the client that they will need to place another service call.

    B

    Ask the client if they would like to discuss their computer problems in more detail.

    C

    Tell the client that another technician will be sent out.

    D

    Inform the client that the problem will be resolved by the onsite technician at another time.


    正确答案: C
    解析: 暂无解析

  • 第13题:

    A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?()

    A. Windows Firewall settings

    B. DHCP settings

    C. Disable HomeGroup

    D. Wireless on/off switch


    参考答案:D

  • 第14题:

    Which of the following is the FIRST step a technician should take when troubleshooting a device issue?()

    • A、Gather information from the customer.
    • B、Isolate the problem on the device.
    • C、Read the service documentation for possible causes.
    • D、Check the parts life counters.

    正确答案:A

  • 第15题:

    During the startup of a Windows XP Professional workstation, a message appears stating a service failed to start. Which of the following administrative areas will show what service failed?()

    • A、Registry utility
    • B、MSCONFIG utility
    • C、Control Panel
    • D、Event Viewer

    正确答案:D

  • 第16题:

    Which of the following tools would a technician use to check functionality of a physical networkconnection?()

    • A、Butt set
    • B、Cable tester
    • C、Protocol analyzer
    • D、Voltage event recorder

    正确答案:B

  • 第17题:

    A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor, which of the following is the BEST course of action in this situation?()

    • A、Tell the client that they will need to place another service call.
    • B、Ask the client if they would like to discuss their computer problems in more detail.
    • C、Tell the client that another technician will be sent out.
    • D、Inform the client that the problem will be resolved by the onsite technician at another time.

    正确答案:A

  • 第18题:

    A technician is troubleshooting a workstation that has the wrong time information. All workstations should be pointing to a central NTP server. Which of the following locations would the technician check to investigate error messages related to this issue?()

    • A、IIS log
    • B、Application log
    • C、System log
    • D、Security log

    正确答案:C

  • 第19题:

    A technician is sent out to a client’s office to solve an issue involving a machine which has numerous Windows XP service failures upon startup. Which of the following would be the FIRST place to check for information on this?()

    • A、Event Viewer
    • B、MSCONFIG
    • C、Services MMC
    • D、Group Policy Editor

    正确答案:A

  • 第20题:

    单选题
    A technician is sent out to a client’s office to solve an issue involving a machine which has numerous Windows XP service failures upon startup. Which of the following would be the FIRST place to check for information on this?()
    A

    Event Viewer

    B

    MSCONFIG

    C

    Services MMC

    D

    Group Policy Editor


    正确答案: C
    解析: 暂无解析

  • 第21题:

    单选题
    Which of the following tools would a technician use to check functionality of a physical networkconnection?()
    A

    Butt set

    B

    Cable tester

    C

    Protocol analyzer

    D

    Voltage event recorder


    正确答案: C
    解析: 暂无解析

  • 第22题:

    单选题
    Which of the following tools would a technician use to map a drive to a user’s machine?()
    A

    SSH

    B

    NETUSE

    C

    NETSTAT

    D

    SSL


    正确答案: D
    解析: 暂无解析

  • 第23题:

    单选题
    Which of the following is the FIRST step a technician should take when troubleshooting a device issue?()
    A

    Gather information from the customer.

    B

    Isolate the problem on the device.

    C

    Read the service documentation for possible causes.

    D

    Check the parts life counters.


    正确答案: D
    解析: 暂无解析

  • 第24题:

    单选题
    A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory?()
    A

    tracert

    B

    ipconfig

    C

    netstat

    D

    nslookup


    正确答案: B
    解析: 暂无解析