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单选题A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST

题目
单选题
A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）
A

Feed roller gear is broken.

B

Feed rollers are dirty.

C

Fuser has overheated.

D

Toner cartridge needs to be replaced.

相似考题

1.Which of the following should the technician do FIRST when removing a paper jam?()A. Open all the doors in the printer.B. Clear the print queue.C. Turn the printer off.D. Take the printer offline.

2.A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? ()A.Transfer rollerB.Paper typeC.Print headD.Fuser

3.A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? （）A、Transfer rollerB、Paper typeC、Print headD、Fuser

4.Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()A. The printer will print according to specification.B. The printer will stop printing immediately.C. The printer will take longer to print.D. The printer will print blank sheets of paper

更多“单选题A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST”相关问题

  • 第1题：

    A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print.Which of the following may be the cause？（）

    • A、The paper is sticking to the corona wire and causing the jam.
    • B、Humidity is causing the paper to stick together.
    • C、A4 paper is being used and may not be supported by laser printers.
    • D、The fusion roller is dirty and pulling too many sheets of paper.

    正确答案:B

  • 第2题：

    A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）

    • A、The printer fuser assembly needs to be replaced.
    • B、The pickup rollers no longer have pickup grip.
    • C、Something is stuck inside of the pickup assembly.
    • D、The printer needs to have the toner cartridge replaced.

    正确答案:C

  • 第3题：

    Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）

    • A、The printer will print according to specification.
    • B、The printer will stop printing immediately.
    • C、The printer will take longer to print.
    • D、The printer will print blank sheets of paper

    正确答案:A

  • 第4题：

    Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）

    • A、No IP address on the printer
    • B、Paper jam in the paper feed tray
    • C、Improper DNS settings on the printer
    • D、Broken LCD screen on the printer

    正确答案:A

  • 第5题：

    A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）

    • A、Replace the paper with thinner paper.
    • B、Replace the toner cartridges.
    • C、Replace the fuser.
    • D、Replace the print heads.

    正确答案:A

  • 第6题：

    A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）

    • A、Feed roller gear is broken.
    • B、Feed rollers are dirty.
    • C、Fuser has overheated.
    • D、Toner cartridge needs to be replaced.

    正确答案:A

  • 第7题：

    单选题
    A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）
    A

    Replace the tray two paper sensor and run the printer self test.

    B

    Remove the tray two paper sensor and clean the printhead.

    C

    Check the tray two paper sensors for blockage and run the printer self test.

    D

    Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.


    正确答案： B
    解析： 暂无解析

  • 第8题：

    单选题
    Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）
    A

    No IP address on the printer

    B

    Paper jam in the paper feed tray

    C

    Improper DNS settings on the printer

    D

    Broken LCD screen on the printer


    正确答案： A
    解析： 暂无解析

  • 第9题：

    单选题
    A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）
    A

    The printer fuser assembly needs to be replaced.

    B

    The pickup rollers no longer have pickup grip.

    C

    Something is stuck inside of the pickup assembly.

    D

    The printer needs to have the toner cartridge replaced.


    正确答案： A
    解析： 暂无解析

  • 第10题：

    单选题
    Which of the following should the technician do FIRST when removing a paper jam?（）
    A

    Open all the doors in the printer.

    B

    Clear the print queue.

    C

    Turn the printer off.

    D

    Take the printer offline.


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?（）
    A

    “The process of removal is extremely complex and only certain individuals would understand”.

    B

    “There was a moisture build up in the paper tray that apparently caused the paper jam”.

    C

    “Condensation within the lower tray assembly hindered the functionality of the rollers which caused improper transfer”.

    D

    “The paper jam was caused because irresponsible users spilled liquid in the bottom tray”.


    正确答案： A
    解析： 暂无解析

  • 第12题：

    单选题
    Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）
    A

    The printer will print according to specification.

    B

    The printer will stop printing immediately.

    C

    The printer will take longer to print.

    D

    The printer will print blank sheets of paper


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）

    • A、Power cycle the printer
    • B、Print a test page
    • C、Remove all the paper trays and restart the printer
    • D、Remove and replace the roller

    正确答案:A

  • 第14题：

    A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）

    • A、The corona wire is not supplying the correct voltage.
    • B、The fuser is not reaching the correct temperature.
    • C、The paper is card stock and is too thick.
    • D、The paper has a humidity content that is too low.

    正确答案:B

  • 第15题：

    A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?（）

    • A、“The process of removal is extremely complex and only certain individuals would understand”.
    • B、“There was a moisture build up in the paper tray that apparently caused the paper jam”.
    • C、“Condensation within the lower tray assembly hindered the functionality of the rollers which caused improper transfer”.
    • D、“The paper jam was caused because irresponsible users spilled liquid in the bottom tray”.

    正确答案:B

  • 第16题：

    A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem? （）

    • A、Pickup rollers
    • B、Print head
    • C、Drum
    • D、Fuser

    正确答案:A

  • 第17题：

    Which of the following should the technician do FIRST when removing a paper jam?（）

    • A、Open all the doors in the printer.
    • B、Clear the print queue.
    • C、Turn the printer off.
    • D、Take the printer offline.

    正确答案:C

  • 第18题：

    A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print. Which of the following may be the cause？（）

    • A、Humidity is causing the paper to stick together.
    • B、The paper is sticking to the corona wire and causing the jam.
    • C、A4 paper is being used and may not be supported by laser printers.
    • D、The fusion roller is dirty and pulling too many sheets of paper.

    正确答案:A

  • 第19题：

    单选题
    A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）
    A

    Power cycle the printer

    B

    Print a test page

    C

    Remove all the paper trays and restart the printer

    D

    Remove and replace the roller


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）
    A

    Replace the paper with thinner paper.

    B

    Replace the toner cartridges.

    C

    Replace the fuser.

    D

    Replace the print heads.


    正确答案： D
    解析： 暂无解析

  • 第21题：

    单选题
    A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print. Which of the following may be the cause？（）
    A

    Humidity is causing the paper to stick together.

    B

    The paper is sticking to the corona wire and causing the jam.

    C

    A4 paper is being used and may not be supported by laser printers.

    D

    The fusion roller is dirty and pulling too many sheets of paper.


    正确答案： A
    解析： 暂无解析

  • 第22题：

    单选题
    A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print.Which of the following may be the cause？（）
    A

    The paper is sticking to the corona wire and causing the jam.

    B

    Humidity is causing the paper to stick together.

    C

    A4 paper is being used and may not be supported by laser printers.

    D

    The fusion roller is dirty and pulling too many sheets of paper.


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）
    A

    Feed roller gear is broken.

    B

    Feed rollers are dirty.

    C

    Fuser has overheated.

    D

    Toner cartridge needs to be replaced.


    正确答案： B
    解析： 暂无解析

  • 第24题：

    单选题
    A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）
    A

    The corona wire is not supplying the correct voltage.

    B

    The fuser is not reaching the correct temperature.

    C

    The paper is card stock and is too thick.

    D

    The paper has a humidity content that is too low.


    正确答案： B
    解析： 暂无解析

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