单选题After visiting the Windows Update website on a Windows 2000 computer and installing all updates, a user reports that they are unable to select any resolution above 640X480 with sixteen colors. Which of the following procedures should the technician com

第1题：

A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）

• A、The user has not registered the copy of Windows.
• B、The user has not applied at least Service Pack 1 to their system.
• C、The user does not know what site to access for the updates.
• D、The user needs to flush the DNS cache.

第2题：

A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）

• A、The file associations were not returned after the software was uninstalled.
• B、The user is not opening the files correctly.
• C、The uninstalled software has corrupted all the audio files on the computer.
• D、The sound card is not properly configured.

第3题：

After visiting the Windows Update website on a Windows 2000 computer and installing all updates, a user reports that they are unable to select any resolution above 640X480 with sixteen colors. Which of the following procedures should the technician complete FIRST?（）

• A、Increase the amount of shared video memory in the BIOS settings.
• B、Reinstall device drivers for the video card from the manufacturer’s website.
• C、Set Hardware Acceleration for the video card to full in the advanced area of Display Settings.
• D、Uninstall the Windows Service Pack that had been installed most recently.

第4题：

You are the network administrator for your company. The network consists of a single Active Directory domain. All servers run Windows Server 2003. All client computers run Windows XP Professional. You need to implement a new software update infrastructure.  You discover that security patches， critical updates， and service packs have never been installed on any client computer on the network. You install Windows Server Update Services （WSUS） on a Windows Server 2003 computer named Server5. You synchronize and approve all of the current security patches， critical updates， and service packs. You need to ensure that all client computers receive all Microsoft security patches， critical updates， and service packs.  Which two actions should you perform？（）

• A、Open the WSUS console. Select the option to automatically approve WSUS updates.
• B、Install the Automatic Updates client on all client computers.
• C、Modify the Microsoft Update settings of the Default Domain Controller organizational unit （OU） Group Policy object （GPO） to point client computers to http ：//server5.
• D、Modify the Microsoft Update settings of the Default Domain Policy Group Policy object （GPO） to point client computers to http： //server5.
• E、Open the WSUS console. Create a target group and assign all client computers to the group.

第5题：

ou share a computer with other users.  You need to ensure that all application and device driver failure reports for this computer are submitted to Microsoft Problem Reports and Solutions.  What should you do？（）

• A、After each error occurs， perform a Microsoft Windows Update scan.
• B、Turn on the Windows Problem Reporting feature for all users.
• C、Configure the computer to take part in the Microsoft Windows Customer Experience Improvement Program.
• D、Create a standard user account. Instruct all users to log on by using this standard user account. Configure auditing for this user account.

第6题：

You are the network administrator for The network consists of a single Active Directory domain named Servers run either Windows 2000 Server or Windows Server 2003. Client computers run either Windows 2000 Professional Service Pack 2 or Windows XP Professional. You need to implement a new software update infrastructure. You discover that security patches, critical updates, and service packs have never been installed on any client computer on the network. You install Software Update Services (SUS) on a Windows Server 2003 computer named Testking5. You must ensure that all client computers receive all Microsoft security patches, critical updates, and service packs. You want to achieve this goal as quickly as possible. Which three actions should you perform? （）(Each correct answer presents part of the solution. Choose three)

• A、Install the Automatic Updates client on all Windows 2000 Professional client computers.
• B、Install the Automatic Updates client on all Windows XP Professional client computers.
• C、Install SUS on a Windows 2000 Server computer.
• D、Modify the Windows Update settings of the Default Domain Controller organizational unit (OU) Group Policy object (GPO) to point client computers to http://testking5.
• E、Modify the Windows Update settings of the Default Domain Policy Group Policy object (GPO) to point client computers to http://testking5.
• F、Upgrade all Windows 2000 Professional client computers to Windows XP Professional.

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第13题：

Before installing a firmware update on a RAID controller which of the following should be done？（）

• A、 Check for corresponding driver updates.
• B、 Rebuild any arrays on the controller.
• C、 Check for corresponding OS updates.
• D、 Install a redundant BIOS on the controller.

第14题：

A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）

• A、Com+.log
• B、System Log
• C、Security Log
• D、Application Log

第15题：

A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）

• A、Printer driver
• B、Protocol stack
• C、Network connectivity
• D、Correct patch application

第16题：

You are the network administrator for Company. Your computer is installed with Windows 2000 Professional. After installing a new application you restart the computer and receive the following error message:  "NTLDR is missing - Press any key to restart." You want your computer to start properly. You want to do this with the least amount of administrative effort.  What should you do?（）

• A、Reinstall the operating system.
• B、Start the computer by using the Windows 2000 Professional CD-ROM.
• C、Start the recovery Console and select the option to verify system files.
• D、Insert the Emergency Repair Disk.
• E、Copy Ntdetect.com from the /i386 folder on the CD-ROM to the root folder on the boot partition.

第17题：

You have a computer that runs Windows 7. The computer is configured to automatically download andinstall updates. You install Microsoft Office 2007. You need to ensure that service packs for Office areautomatically installed.  What should you do?（）

• A、From Windows Update， select Restore hidden updates.
• B、From Windows Update， select Get updates for other Microsoft products.
• C、Create a folder named Updates in C:///Program Files/Microsoft Office. Install the Office Update InventoryTool into the Updates folder.
• D、Download and install the Office 2007 administrative template and disable the Block updates from theOffice Update Site from applying policy.

第18题：

Cer-tech .com has a server that runs Windows Server 2008. A Web Server （IIS） server role is installed onthe server. The server hosts a website that is configured to use only Windows Authentication. The companyhas a security group named EG1 which contains 50 user accounts. You need to prevent this group fromaccessing the website while allowing all other to access the website.  Which website feature should youconfigure to achieve this task？（）

• A、Group Access Policy
• B、Authorization Rules
• C、IIS group permissions
• D、SSL certificates
• E、None of the above

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