Check the computer to verify that the jumper settings for USB are correct.
Connect the USB devices to a different computer to test the devices.
Buy new USB wires and test USB functionality.
Check the BIOS to verify that USB functionality is enabled.
第1题:
A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST?()
第2题:
You have a computer with a USB keyboard that is running Windows 2000 Professional. You install a USB scanner on this system. The system asks for the driver and you install them. After you restart your computer, you notice that the keyboard doesn’t work anymore. What should you do in order to make both, the keyboard and the scanner work? ()
第3题:
After setting up a new computer, a user states that the mouse and keyboard will not work. Whichof the following is the MOST likely reason?()
第4题:
After booting up a new computer, a technician observes that the USB ports are not working with any USB devices. Which of the following should be done FIRST?()
第5题:
A technician needs to configure a computer with an external storage drive. Which of the following interfaces would provide the FASTEST throughput?()
第6题:
You have a USB drive. You connect the drive to a computer that runs Windows XP Professional Service Pack 2 (SP2). You discover that after 15 minutes, the USB drive fails to appear in My Computer. You need to ensure that the USB drive appears in My Computer. What should you do?()
第7题:
You are the network administrator for your company. A user reports that the USB ports on his Windows 2000 Professional portable computer function only when the portable computer is in its docked position at the office. He asks you to configure the computer so that the USB port works when the portable computer is docked and when it is undocked and running on battery power. You verify that the portable computer supports ACPI power management. What should you do?()
第8题:
The technician plugged a USB 2.0 device into a USB 1.1 port.
The technician needs to reboot the computer for the device to work.
The technician plugged a USB 1.1 device into a USB 2.0 port.
The front panel connectors are not plugged into the motherboard.
第9题:
Update the scanner drivers using certified drivers
Enable the USB port in the computers BIOS
USB keyboards DO NOT exist
Enable the USB hub controller
Reinstall the USB device driver and disable the USB error detection
第10题:
Modify the portable computer’s power management settings to ensure the USB ports are not shut down when the computer is running on battery power.
Modify the portable computer’s BIOS settings to disable ACPI when the computer is running on battery power.
Modify the portable computer’s undocked hardware profile, and enable the USB root hub.
Disable the BIOS power management features in the portable computer’s BIOS settings.
Obtain external power supplies for the user’s USB devices. Ensure that these power supplies are connected when the portable computer is undocked.
Undock the portable computer, and reinstall the drivers for the USB port.
第11题:
Enable the USB ports in the BIOS and reinstall the USB tablet device drivers.
Enable the USB root hub controller and reinstall the USB tablet device drivers.
Disable the USB error detection for the USB root hub controller and enable the USB tablet device in the hardware profile.
Reinstall the USB device drivers and disable the USB error detection.
第12题:
The network cable is disconnected
The PS/2 connectors are switched
The USB connectors are switched
The hard drive is unplugged
第13题:
You are the administrator of your company’s network. You install Windows 2000 Professional on 10 computers in the graphics department. The 10 computers have built in USB controllers. You physically install a USB tablet pointing device on each computer. You install the 32-bit manufacturer tablets software on each computer. A tablet icon appears in the central panel to configure the device but the device does not work. You want the USB tablets to work on 10 computers. What should you do?()
第14题:
A computer’s onboard LPT1 port fails. Which of the following I/O cards should be installed to fix this problem?()
第15题:
A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?()
第16题:
A user reports that a newly installed external CD-RW is not working. Jill, a technician, is called and notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Which of the following is the MOST likely reason for the problem?()
第17题:
You have a computer running Windows 2000 Professional. You have purchased a new USB scanner. You attached it to the USB port. When you go to device manager to see the status of the USB port, You did not find any USB controller there. You then reboot your system and go to system BIOS settings and enable the USB Controller. But it is still missing. What should you do to resolve this problem?()
第18题:
You have a computer running Windows 2000 Professional. You have purchased a new USB scanner. You attached it to the USB port. When you go to device manager to see the status of the USB port, you did not find any USB controller there. What should you do to resolve this problem?()
第19题:
The USB hub needs more USB ports.
The USB hub is a version 1.1.
The USB hub was not externally powered.
The USB hub is a version 2.0.
第20题:
Update the scanner drivers using certified drivers
Enable the USB port in the computers BIOS
Enable the USB hub controller in device manager.
Reinstall the USB device driver and disable the USB error detection
第21题:
Update the scanner drivers using certified drivers
Enable the USB port in the computers BIOS again.
Contact the maker or vendor for you system and obtain the current version of BIOS.
Enable the USB hub controller in device manager.
Reinstall the USB device driver and disable the USB error detection
第22题:
Check the computer to verify that the jumper settings for USB are correct.
Connect the USB devices to a different computer to test the devices.
Buy new USB wires and test USB functionality.
Check the BIOS to verify that USB functionality is enabled.
第23题:
Enable Prevent installation of removable devices.
Enable Prevent installation of devices not described by other policy settings.
Enable Prevent installation of devices that match any of these device IDs and enter the device ID for theapproved USB drives.
Enable Allow installation of devices that match any of these device IDs and enter the device ID for theapproved USB drives.
第24题:
At the command prompt, run defrag.exe -f.
At the command prompt, run chkdsk.exe /f.
From Disk Management, assign a drive letter to the USB drive.
Delete the usbui.dll file from the computer, and then restart the computer.