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___________. A. awkward B. angry C. elegant D. patient
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___________
. A. awkward B. angry C. elegant D. patient
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更多“___________. A. awkward B. angry C. elegant D. patient ”相关问题
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第1题：
A patient with may have the type of continues fever. ()A. flu
B. pneumonia
C. scarlet fever
D. typhus
参考答案：ABCD
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第2题：
I can be a teacher. I’m not a very patient person.
A. seldom B. ever C. never D. always
正确答案：C
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第3题：
It _________an awkward journey.A. tested
B. verified
C. proved
D. turned
参考答案：C -
第4题：
i’m angry ______________ her for missing our appointment.A. of
B. over
C. with
D. about
正确答案:C
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第5题：
Dreams are often an elegant means of highlighting problems ______ in the present or the past.
A. faces
B. facing
C. faced
D. that face
正确答案：C
17．动词的过去分词作定语后置。Problems faced ＝ problems that are faced by someone。选项 C是正
确的。 -
第6题：
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:
Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.
Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken.
Show that you care: Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behavior.
Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in helping you successfully tackle all kinds of difficult situations in life. If you follow them, you are on your way to succeeding in your career.
21. Whom do angry customers tend to aim their dissatisfaction and complaints at?
A. Staff members.
B. Company managers.
C. Those who accompany them.
22. When a customer shouts rudely at you, you should().
A. arg1e back and protect yourself
B. keep quiet and leave the customer alone
C. keep calm and listen carefully to the customer
23. The underlined sentence “Use your ears more than your mouth” means().
A. Your mouth is not more important for you than your ears.
B. You should listen more than you speak.
C. You should talk more than you listen.
24. When dealing with an angry customer, which is NOT the right attitude?
A. Be concerned.
B. Be patient.
C. Be amused.
25. Which of the following statements is true according to the passage?
A. When the customers complain, you needn't listen carefully.
B. You needn't say sorry to those angry customers.
C. You should relax yourself and try to understand the angry customers.
参考答案：21-25：ACBCC
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第7题：
He came back so late that his father was angry last night. 学科网A. gave back B. returHe came back so late that his father was angry last night.
A. gave back B. returned C. brought back
正确答案：B
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第8题：
When a patient is suspected of having appendicitis，the primary action is to ______．
A.Give the patient a laxative to relieve pain
B.Give the patient morphine sulfate to relieve pain
C.Confine to bed until helicopter arrives
D.Give the patient aspirin with a glass of water
正确答案：C
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第9题：
She was an elegant and accomplished woman.A:graceful
B:intelligent
C:pretty
D:smart答案：A解析：本句意思是：她是一位优雅、事业有成的女人。句中elegant意为“优雅的”，如：She is always so chic , so elegant.她总是那么时髦，那么优雅。 graceful意为“优美的，优雅的”，例如：The dancers were all tall and graceful.这些舞蹈演员都个子高高的，动作十分优稚。intelligent意为“智慧的”，如：You're too intelligent to fall for his flattery.你很聪明，不会为他的阿谀奉承所惑。pretty意为“漂亮的”,smart意为“聪明的”。只有选项B同句中画线词含义接近。 -
第10题：
I hope that I didn't do anything absurd last night.A: awkward
B: strange
C: stupid
D: awful答案：C解析：句意：希望我昨晚没有做什么荒唐的事。absurd意为“荒唐的”。四个选项中A项意为“尴尬的”;B项意为“奇怪的”;C项意为“愚蠢的”;D项意为“可怕的”。只有C项最符合题意。 -
第11题：
单选题The “singer” treats the patient by ______.Arubbing the patient’s body with sand from a sand painting figure
Bdestroying the sand painting figure of a supernatural being
Ctransferring his supernatural power to the patient
Dapplying a magic substance to the patient’s body
正确答案： A解析：
细节题。根据第二段第四句话后半部分“….the ‘singer’ will rub the sick or injured parts of the patient’s body with sand from a specific figure in the sand painting”与A项一致。 -
第12题：
问答题Linda is such a patient person that she never gets angry easily.正确答案： 琳达耐心十足,以至于她从不轻易生气。解析： 暂无解析 -
第13题：
In which situation you should NOT offer the drinks to the patient? ()A. The patient is in the toilet
B. The patient is ‘nil by mouth’
C. The patient is ‘fluid limited’
D. the patient is on fluid
参考答案：BC
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第14题：
William Wordsworth, a romantic poet, advocated the use of elegant wording and inflated figures of speech.()此题为判断题(对，错)。
正确答案:×
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第15题：
I____ angry with him.A. got
B. said
C. spoke
D. shouted
参考答案：A
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第16题：
i’m angry ( )her for missing our appointment.A. over
B.about
C. with
D. to
正确答案：C
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第17题：
To get well, ( ).A、we are going to give the patient a chemical treatment
B、the patient needs a chemical treatment
C、the doctors suggest a chemical treatment of the patient
D、a chemical treatment is necessary
参考答案：B
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第18题：
_____ he was getting angry, his voice remained level.A. Even though
B. There is
C. As if
D. By which
正确答案：A
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第19题：
If you are ______something, you may say, "It's cool".
A. afraid of
B. angry about
C. interested in
D. unhappy with
正确答案：C47．答案为C。从第二段it can be used to express feelings of interest in almost anything可知C为正确选项。
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第20题：
Doctors have to be very careful when making a ( ).A. treatment
B. symptom
C. diagnosis
D. patient答案：C解析：考查词汇辨析，A指治疗，B指症状，C指诊断，D指病人。在这句中就是指医生在诊断的时候要非常谨慎认真。故选项C正确。 -
第21题：
Opera seemed to be overweight actresses singing words hard to understand.A:overcome
B:overdress
C:fleshy
D:elegant答案：C解析：歌剧似乎是胖胖的女演员唱着难懂的东西。overcome“战胜，克服”，如：He has a strong spirit to overcome difficulties．他有战胜困难的顽强精神。overdress“穿着太讲究”, 如：One should avoid overdressing as well as appearing sloppy．应当避免穿着过度讲究或显得选遏。fleshy“略胖的”，如：He is well-built, but too fleshy to be impressive．他肌肉发达，但太胖了，没给人留下好印象。elegant“优稚的”，如：She is an elegant lady with good breeding．她是一个有着良好教养的优稚的淑女。只有fleshy意思上和overweight最接近。 -
第22题：
问答题Passage 1 After the birth of my second child, I got a job at a restaurant. Having worked with an experienced (1)______ for a few days, I was (2)______ to wait tables on my own. All went (3)______ that first week. When Saturday night came, I was luckily (4)______ the tables not far from the kitchen.(5)______, I still felt it a little hard to carry the heavy trays (托盘). Before I knew it, the (6)______ was full of people. I moved slowly, (7)______ every step. I re- member how (8)______ I was when I saw the tray stand near the tables. It looked different from the one I was (9)______ on. It had nice handles, which made it (10)______ to move around. I was (11)______with everything and began to (12)______ I was a natural at this job. Then an old man came to me and (13)______, “Excuse me, dear, my wife and I loved (14)______ you work. It seems your tray stand has been very (15)______ to you, but we are getting ready to (16)______ now, and my wife needs her (17)______ back. " At first his (18)______ did not get across. Then, I got it. I had set my trays on his wife’ s orthopedic walker(助听器). My face was (19)______. I wanted to get into a hole and (20)______.1. A. manager B. assistant C. cook D. waitress2. A. promised B. invited C. allowed D. advised3. A. well B. quickly C. safely D. wrong4. A. left B. given C. brought D. shown5. A. Therefore B. However C. Otherwise D. Finally6. A. kitchen B. street C. restaurant D. table7. A. minding B. changing C. taking D. saving8. A. angry B. calm C. sad D. happy9. A. fixed B. trained C. loaded D. waited10. A. slower B. lighter C. quieter D. easier11. A. pleased B. angry C. unsatisfied D. complaining12. A. believe B. agree C. regret D. pretend13. A. said B. asked C. complained D. advised14. A. letting B. making C. watching D. having15. A. useful B. familiar C. unusual D. interesting16. A. rest B. order C. eat D. leave17. A. bag B. walker C. tray D. coat18. A. idea B. praise C. message D. need19. A. cold B. full of joy C. pale D. on fire20. A. lie B. hide C. defend D. stay正确答案： 1.D 本题考查句义理解。由下句可知:我首先和一位有经验的服务员一起工作了几天,且作者是一位服务员而不是厨师。
2.C 本题考查词义辨析。A选项为“承诺”;B选项为“邀请”;C选项为“允许”;D选项为“建议”。上句是我和有经验的人工作了几天,故几天后我被“允许”自己工作。
3.A 本题考查词语搭配。这里强调一切进展顺利。go well表示“进展顺利”,也是对下文的不愉快做铺垫。
4.B 本题考查词义辨析。本句的意思为,我幸运地被分了几张离厨房很近的桌子。was left为“被留下”;was brought为“被带来”;given为“被分给”;shown为“被展示”。
5.B 本题考查上下文理解。上句中的lucky以及下旬I still felt it a little hard to carry the heavy trays.可推断出此处是转折关系,however为“然而”;finally为“最后”;therefore为“所以”;otherwise为“否则,要不然”,只有however可表达转折。
6.C 本题考查上下文理解。我是在一家饭店工作,所以挤满人的地方应该是“饭店”restaurant,而不是“厨房”kitchen。
7.A 本题考查词义辨析。饭店的人很多,所以我在小心翼翼地走着。mind“小心,当心”。mind every step在句中做状语。
8.D 本题考查上下文理解。从下文对the tray stand的描述可知,当我看到the tray stand时,内心是高兴的。
9.B 本题考查词义理解。本句的意思为,它看起来与我训练时的托盘不一样。I was trained on是定语,修饰the one,one替代名词the tray stand。fix“固定,安装,修理”;load“装载”。故选B。
10.D 本题考查上下文理解。由It had nice handles可知,此处强调移动方便。
11.A 本题考查上下文理解。由上文作者说得到了一个与众不同的托盘感到很欣喜,此处应为对能对工作得心应手而感到很满意。
12.A 本题考查词义辨析。本句的句意为,我所做的一切都很顺利并且开始认为自己天生就是适合干这种工作的人。此处表达作者对自己的一种主观的判断。
13.A 本题考查上下文理解。下文为老人对作者说的话,可知老人过来后发出了“说”的动作。
14.C 本题考查词义辨析。an old man应该是饭店的一位客人,他想表达“很喜欢看到作者用托盘工作后得心应手的样子”,因此此处应选watch。
15.A 本题考查句义理解。useful“有用的”;familiar“熟悉的”,后常接with;unusual“不寻常的”;interesting“有趣的”。从第二段的描述可知,the tray stand对我是有用的。
16.D 本题考查上下文理解。由上下文信息及本句的but可知,老人打算离开。而不是rest“休息”,order“点菜”或是eat“吃”。
17.B 本题考查词语搭配。结合下面一段第四句话I had set my trays on his wife’s orthopedic walker可以判断,此处应与下文对应为walker。
18.C 本题考查词语搭配。本句的句意为,起初我没明白他的意思。get across“被传达,被理解”;message“书面或口头的信息”;idea“主意,想法,观念”。
19.D 本题考查词语搭配。由I had set my trays on his wife’s orthopedic walker.可知,作者意识到自己犯了一个错误,此时作者的脸红了。
20.B 本题考查句义理解。由get into a hole可知句意:我无地自容,所以想找地方藏起来。解析： 暂无解析 -
第23题：
单选题In order to treat a sore throat one should ______.Aprevent the patient from eating too much
Bgive the patient up to 4 aspirin tablets every hour
Cmake sure the patient takes in plenty of liquid
Dmake the patient gargle with soft drink
正确答案： C解析：
细节理解题。答案出处为文章详细介绍的treatment部分。