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单选题A client is having problems connecting remotely after replacing a router. An administrator has just created an action plan. Which of the following is the NEXT step the administrator should perform to resolve this issue?（）A Implement and test the soluti

题目
单选题
A client is having problems connecting remotely after replacing a router. An administrator has just created an action plan. Which of the following is the NEXT step the administrator should perform to resolve this issue?（）
A

Implement and test the solution.

B

Determine if escalation is necessary.

C

Identify the affected areas of the network.

D

Identify the results and effects of the solution

相似考题

1.A client is having problems connecting remotely after replacing a router. An administrator has justcreated an action plan.Which of the following is the NEXT step the administrator should perform to resolve this issue?（）A. Implement and test the solution.B. Determine if escalation is necessary.C. Identify the affected areas of the network.D. Identify the results and effects of the solution

2. Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）A、Determine what has changedB、Test a solution.C、Establish the most probable causeD、Escalate the problem to the right section

3.An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots.  Which of the following should be the administrator’s NEXT troubleshooting step？（）A、Test the theory to determine if the solution will correct the issue， list all other possible causes.B、Verify full system functionality.C、Document the issue； include details regarding findings， actions taken to resolve the issue， and the outcome.D、Establish a theory of probable cause based on previous tests and determine next steps toresolve

4.Several users from the same location are reporting problems accessing the intranet server. Anadministrator has verified that no other remote areas are having issues connecting to the sameserver.Which of the following steps should the administrator perform NEXT?（）A. Determine what has changedB. Test a solution.C. Establish the most probable causeD. Escalate the problem to the right section

更多“单选题A client is having problems connecting remotely after replacing a router. An administrator has just created an action plan. Which of the following is the NEXT step the administrator should perform to resolve this issue?（）A Implement and test the soluti”相关问题

  • 第1题：

    Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?（）

    • A、Establish a theory of probable cause
    • B、Test the theory
    • C、Implement preventative measures
    • D、Establish a plan of action

    正确答案:A

  • 第2题：

    A section of the building has been having intermittent connectivity problems lately. An action plan and solution has been created. Which of the following steps would an administrator perform NEXT?（）

    • A、Document the solution and process.
    • B、Establish the most probable cause.
    • C、Implement and test the solution.
    • D、Identify additional symptoms and problems

    正确答案:C

  • 第3题：

    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）

    • A、Implement preventative measures.
    • B、Close the issue.
    • C、Document the outcome.
    • D、Question other users to make sure they are not having the same issue

    正确答案:C

  • 第4题：

    An administrator receives a call from a user who is unable to receive email. After checking the workstation and email settings the administrator is still not able to determine the problem.  Which of thefollowing is the NEXT step that the administrator should take？ （）

    • A、 Create an action plan.
    • B、 Escalate the issue.
    • C、 Reboot the mail server.
    • D、 Document the solution.

    正确答案:B

  • 第5题：

    A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）

    • A、Establish a plan of action to resolve the problem
    • B、Implement the solution
    • C、Test the theory to determine cause
    • D、Verify full system functionality

    正确答案:C

  • 第6题：

    Which of the following should be completed NEXT, after testing the theory of probable cause?（）

    • A、Verify full system functionality
    • B、Implement preventative measures
    • C、Establish a plan of action to resolve the problem
    • D、Implement the solution to the problem

    正确答案:C

  • 第7题：

    单选题
    An administrator has set up a company’s intranet server.Users should be able to access it but nousers are able to.The administrator verifies that the website is accessible by IP address.Which of the following should the administrator look at FIRST to resolve the issue？（）
    A

    WINS server

    B

    DNS server

    C

    Lmhosts file

    D

    DHCP cache


    正确答案： C
    解析： 暂无解析

  • 第8题：

    单选题
    Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）
    A

    Determine what has changed

    B

    Test a solution.

    C

    Establish the most probable cause

    D

    Escalate the problem to the right section


    正确答案： D
    解析： 暂无解析

  • 第9题：

    单选题
    An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots.  Which of the following should be the administrator’s NEXT troubleshooting step？（）
    A

    Test the theory to determine if the solution will correct the issue， list all other possible causes.

    B

    Verify full system functionality.

    C

    Document the issue； include details regarding findings， actions taken to resolve the issue， and the outcome.

    D

    Establish a theory of probable cause based on previous tests and determine next steps toresolve


    正确答案： B
    解析： 暂无解析

  • 第10题：

    单选题
    The administrator has just installed a new memory module into the server. Now， the server is not showing the new memory. Which of the following should the administrator perform FIRST？（）
    A

    System reboot

    B

    Reseat the memory

    C

    Install the latest firmware

    D

    Install the latest driver


    正确答案： B
    解析： 暂无解析

  • 第11题：

    单选题
    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）
    A

    Implement preventative measures.

    B

    Close the issue.

    C

    Document the outcome.

    D

    Question other users to make sure they are not having the same issue


    正确答案： A
    解析： 暂无解析

  • 第12题：

    单选题
    After successfully testing a probable cause to an issue， which of the following is the NEXT troubleshooting step？（）
    A

    Implement the solution or escalate.

    B

    Perform a root cause analysis.

    C

    Establish a plan of action to resolve the problem.

    D

    Verify full system functionality and if applicable implement preventative measures.


    正确答案： C
    解析： 暂无解析

  • 第13题：

    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.  Which of the following is the NEXT step that the administrator should take？（）

    • A、 Implement preventative measures.
    • B、 Close the issue.
    • C、 Document the outcome.
    • D、 Question other users to make sure they are not having the same issue.

    正确答案:C

  • 第14题：

    An administrator has set up a company’s intranet server.Users should be able to access it but nousers are able to.The administrator verifies that the website is accessible by IP address.Which of the following should the administrator look at FIRST to resolve the issue？（）

    • A、WINS server
    • B、DNS server
    • C、Lmhosts file
    • D、DHCP cache

    正确答案:B

  • 第15题：

    An administrator is planning an upgrade of a major software package on an application server.The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next?（）

    • A、Identify necessary operating system updates
    • B、Implement the change
    • C、Document the change
    • D、Schedule system down time

    正确答案:D

  • 第16题：

    After successfully testing a probable cause to an issue， which of the following is the NEXT troubleshooting step？（）

    • A、Implement the solution or escalate.
    • B、Perform a root cause analysis.
    • C、Establish a plan of action to resolve the problem.
    • D、Verify full system functionality and if applicable implement preventative measures.

    正确答案:C

  • 第17题：

    An administrator is investigating an incident where an unauthorized user gained access to a servera nd modified HR files.The administrator has a tested theory as to how the user accomplished this.Which of the following actions should the administrator take NEXT？（）

    • A、Perform a root cause analysis.
    • B、Implement a change to the servers.
    • C、Establish a plan of action to resolve the issue.
    • D、Question users prior to implementing the solution.

    正确答案:C

  • 第18题：

    单选题
    An administrator is investigating an incident where an unauthorized user gained access to a servera nd modified HR files.The administrator has a tested theory as to how the user accomplished this.Which of the following actions should the administrator take NEXT？（）
    A

    Perform a root cause analysis.

    B

    Implement a change to the servers.

    C

    Establish a plan of action to resolve the issue.

    D

    Question users prior to implementing the solution.


    正确答案： A
    解析： 暂无解析

  • 第19题：

    单选题
    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.  Which of the following is the NEXT step that the administrator should take？（）
    A

     Implement preventative measures.

    B

     Close the issue.

    C

     Document the outcome.

    D

     Question other users to make sure they are not having the same issue.


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production.  Which of the following steps should the administrator take next？（）
    A

     Identify necessary operating system updates

    B

     Implement the change

    C

     Document the change

    D

     Schedule system down time


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    An administrator receives a call from a user who is unable to receive email. After checking the workstation and email settings the administrator is still not able to determine the problem.  Which of thefollowing is the NEXT step that the administrator should take？ （）
    A

     Create an action plan.

    B

     Escalate the issue.

    C

     Reboot the mail server.

    D

     Document the solution.


    正确答案： A
    解析： 暂无解析

  • 第22题：

    单选题
    A section of the building has been having intermittent connectivity problems lately. An action plan and solution has been created. Which of the following steps would an administrator perform NEXT?（）
    A

    Document the solution and process.

    B

    Establish the most probable cause.

    C

    Implement and test the solution.

    D

    Identify additional symptoms and problems


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    A client is having problems connecting remotely after replacing a router. An administrator has just created an action plan. Which of the following is the NEXT step the administrator should perform to resolve this issue?（）
    A

    Implement and test the solution.

    B

    Determine if escalation is necessary.

    C

    Identify the affected areas of the network.

    D

    Identify the results and effects of the solution


    正确答案： B
    解析： 暂无解析

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