Which of the following is closest to Juran's definition of Quality:
A . conformance to requirements.
B . fitness for use.
C . continuous improvement.
D . customer focus.
E . All of the above.
第1题:
Quality Improvement Programs are normally associated with which two of the following?
A . Juran and Crosby
B . Juran and Deming
C . Crosby and Deming
D . Deming and the Japanese
E . Crosby and the Japanese
第2题:
Which of the following is not a definition to determine a product's ability to operate as intended?
A . distance
B . performance
C . function
D . condition
E . All are definitions
第3题:
The best way to insure quality conformance is to _____.
A . distribute the responsibility to subordinates.
B . maintain total control.
C . train each worker to implement the work.
D . inspect quality into the project.
E . None of the above.
第4题:
Which of the following constitute Juran's "quality trilogy":
A . planning, inspection, control.
B . planning, improvement, control.
C . planning, organization, control.
D . product, price, customer.
E . design, build, deliver.
第5题:
Cost of quality is:
A . associated with non-conformance to specifications and requirements.
B . primarily caused by poor workmanship of workers who are building or manufacturing the product.
C . used to determine whether a quality management program is suitable for a given project.
D . negligible for most large projects.
E . A and B
第6题:
The Quality Risk _____ .
A is minimized through continuous monitoring.
B is considered a long term risk.
C will be reflected in the in-service life of the project result.
D B and C
E All of the above.
第7题:
76 Quality may be defined as:
A. conformance to requirements.
B. fitness for use.
C. continuous improvement of products and services
D. appeal to the customer
E. All of the above except B
第8题:
117 Which of the following is closest to Juran's definition of Quality:
A. conformance to requirements.
B. fitness for use.
C. continuous improvement.
D. customer focus.
E. All of the above
第9题:
124 Which of the following is most closely associated with business risk:
A. profit and loss
B. personnel turnover
C. workmen's compensation
D. liability insurance
E. All of the above.
第10题:
36 _____ best describes the goal of a project in its relationship with the customer, from initial contact through delivery.
A. fitness for use
B. customer satisfaction
C. conformance to requirements
D. fitness for purpose
E. All of the above
第11题:
116 Which of the following is not a cost of non-conformance?
A. maintenance and calibration
B. warranty repairs
C. scrap
D. rework
E. All of the above
第12题:
36 Quality management deals with all of the following except:
A. conformance to requirements/specifications
B. satisfying the needs of the customer
C. making products more desirable and luxurious
D. A and C.
E. B and C
第13题:
_____ best describes the goal of a project in its relationship with the customer, from initial contact through delivery.
A . fitness for use
B . customer satisfaction
C . conformance to requirements
D . fitness for purpose
E . All of the above.
第14题:
Inspection of a complex project according to specifications is accomplished by _____.
A . inspection by attributes.
B . cyclical inspection
C . quality conformance inspection
D . original inspection
E . None of the above.
第15题:
The Risk of NOT meeting project quality objectives:
A . can be minimized through continuous monitoring.
B . considered a long term risk.
C . will be reflected in the "in-service" life of the product or service.
D . B and C
E . All of the above.
第16题:
Which of the following is closet to Deming's definition of Quality:
A . conformance to requirements.
B . fitness for use.
C . continuous improvement of products and services.
D . customer focus.
E . All of the above.
第17题:
Quality may be defined as:
A . conformance to requirements.
B . fitness for use.
C . continuous improvement of products and services
D . appeal to the customer
E . All of the above except B
第18题:
Which of the following is most closely associated with business risk:
A profit and loss
B personnel turnover
C workmen's compensation
D liability insurance
E All of the above.
第19题:
110 Which of the following is closet to Deming's definition of Quality:
A. conformance to requirements.
B. fitness for use.
C. continuous improvement of products and services.
D. customer focus.
E. All of the above
第20题:
123 Which of the following constitute Juran's "quality trilogy":
A. planning, inspection, control.
B. planning, improvement, control.
C. planning, organization, control.
D. product, price, customer.
E. design, build, deliver.
第21题:
24 Which of the following is not a definition to determine a product's ability to operate as intended? A. distance
B performance
C. function
D. condition
E. All are definitions
第22题:
59 Quality Improvement Programs are normally associated with which two of the following?
A. Juran and Crosby
B. Juran and Deming
C. Crosby and Deming
D. Deming and the Japanese
E. Crosby and the Japanese
第23题:
106 Which of the following is not a definition to determine a product's ability to operate as intended? A. distance
B. performance
C. function
D. condition
E. All are definitions